| 1. Introduction
This Policy sets out how The Racers Net may be used and
any restrictions on your use of The Racers Net, ThrottleTherapy,
or WFO. From here on we will call this site The Racers Net but this
policy applies to all Domains and Organizations on this site. Many
of the guidelines will be obvious, however, we set them out here
so that there can be no confusion or doubt over what is or is not
acceptable.
You should check this User Policy regularly as we may change
it to take on board new issues that may arise in connection with
your use of The Racers Net or the way we provide Services. The
most up to date version of the User Policy will apply to your
use of The Racers Net, even if you have not read the updated version.
If we have reasonable grounds to suspect that you are in breach
of this User Policy or any other terms on which we provide services
to you, or you do anything which would put us in breach of our
statutory or other obligations, we reserve the right to suspend
or terminate your access to The Racers Net without liability to
you. We will give you notice of suspension or termination as soon
as it is practical to do so.
2. General Use
As a general principle, you must not use The Racers Net
in any way that is unlawful or illegal or in a way that affects
the enjoyment of other users of The Racers Net.
Nobody may use The Racers Net, either directly or indirectly:
(a) to transmit, publish, link to, make available or receive
any material which is defamatory, offensive, abusive, obscene,
indecent, racist, harmful, threatening or menacing; or
(b) in a way that will be a breach of any person's rights, including
a breach of confidence, copyright, privacy or any other rights;
or
(c) in breach of any instructions we have given you under the
Agreement; or
(d) in a way that is associated with a criminal offence; or
(e) in a way that does not conform with the acceptable use or
anti-spam policies of any connected networks, the standards of
the Advertising Standards Authority, professional publishing standards
or any Internet standards; or
(f) to infringe by the use of any domain name, mail box name
or otherwise upon the rights of any other person in a trade mark
or name whether in statute or common law; or
(g) to send email or any other type of electronic message with
the intention or result of affecting the performance or functionality
of any computer facilities.
3. Content
It is a well known fact that the Internet contains material
that is inappropriate for minors and may cause offence to others.
We do not censor or restrict access to any material or information
on the Internet unless required to do so by a competent authority.
We will however refer any complaints to the Internet Watch Foundation
for further investigation.
The Racers Net and ThrottleTherapy.com include settings
that allow you to control access to certain sites, newsgroups
and chatrooms etc. Details of how to use these settings can be
found in the help screens. It is your responsibility to determine
restrictions on access. The effectiveness of the settings depends
on how you use and monitor them. We make no guarantees that the
settings will filter out all inappropriate material. Use of the
Services by minors should be supervised and you should always
bear in mind the inherent nature of the Internet.
4. Unacceptable Behaviour
Nobody may use The Racers Net, either directly or indirectly:
(a) to threaten, harass or cause distress, annoyance or discomfort
to any other person or entity;
(b) to intentionally disrupt or adversely affect any other person
or entity's access to or use of the Internet or any features which
form part of the Internet;
(c) to transmit or cause to be transmitted any advertising, promotional
or other materials that are unsolicited (commonly known as "spam");
(d) to transmit or cause to be transmitted mail bombs, chain
letters or pyramid schemes.
5. Security
One of the main dangers when using the internet is the
possibility of someone gaining access to your PC (or any other device
you use to access the Internet) and the information you keep on
it. To help prevent this we strongly recommend you use a firewall.
A firewall is a product which helps protect your machine from unauthorised
access. No firewall can guarantee security, but an adequate firewall
will increase the security of your machine and help protect your
anonymity. We do not provide firewalls ourselves, but you will find
further information on security and details of various firewalls
which are available on Internet search engines.
It is your responsibility to ensure the security of your machine
and The Racers Net can not be responsible to you in the event
that a person gains unauthorised access, whether or not you use
a firewall.
You must not use The Racers Net to carry out Port scanning/probing
(which is an attempt to identify an open gateway into another
Internet user's machine). Where it has been identified that an
account has been used for this activity The Racers Net may withdraw
the Services without notice.
You must not use The Racers Net to run any program that can be
used to compromise the efficiency and security of network traffic.
You must not use The Racers Net to knowingly or unknowingly cause
to be transmitted Worms, Trojans or Viruses. Any account found
to have been used to transmit such items can be subject to immediate
suspension or disconnection of services without notice.
The Racers Net in no way offers support for the detection or
removal of Viruses, Worms or Trojans. The Racers Net strongly
recommends that you use good quality up to date anti virus software
supplied by a reputable anti virus developer to protect your system
from unwanted Viruses, Worms and Trojans.
6. Data Protection and Privacy
Before completing any forms or passing your personal details
on to anyone via the Internet you should be certain about who is
receiving those details and if you do not wish them to sell your
name to third parties, you should check the opt out boxes.
Nobody may use The Racers Net, either directly or indirectly:
(a) in breach of the provisions of the data protection
legislation or any directions issued by Data Protection Sites;
(b) to collect names and personal details of other users of
The Racers Net.
(c) to transmit, publish, link to, make available or cause
to be transmitted any material designed to obtain passwords,
account information or other information from other users of
The Racers Net.
7. Domain Names
You must not request registration of domain names which
you do not intend to use yourself or which you intend to sell or
make available to third parties.
As and when requested by us, you shall confirm that you are the
owner of, or you have been duly authorised by the owner to use,
any trade mark or name requested by or allocated to you as a domain
name or mail box name and to provide documentary evidence of your
rights in the name.
At our request you may be required to select a replacement name.
8. Websites
This section applies where we provide you with webspace
as part of The Racers Net or if you run a webserver on your own
PC.
If you are running a webserver on your own PC you are solely
responsible for the security and setup for that server. You are
also responsible for all traffic through your server even if you
personally did not originate it.
Where the website is held on our servers, you must keep your
own back-up copies of any data and files. We do not keep back-up
copies of your pages and will not be liable for any loss of your
data or files.
You are responsible for the content of your website (including
any content you link to) which must comply with this User Policy.
You must obtain all necessary rights and clearances for the inclusion
and publication of anyone else's work on your website. (See section
10 below for more information.)
You must ensure that no adult material is displayed or linked
before a clear warning has been given and the user has had the
opportunity to decline to view such material.
You may not run a web site where access is subject to a premium
rate telephone charge or which redirects you to such a website.
We may remove or request the removal of any material or links
from your website if we consider that you are in breach of this
User Policy.
If your website generates abnormally high hit levels or generates
abnormally high levels of network traffic, we may at our discretion
move it and/or restrict access to it and you shall be liable for
any additional charges arising from our action. This may include
but is not limited to suspending your Internet access.
If you are running the webserver from your own PC we may restrict
or suspend your access to the internet until we receive a written
(signed Registered letter) reassurance from you that any breach
of this user policy has been rectified.
On termination of your Internet account and/or Interactive Services
for any reason, we may delete your website from our server immediately
and without any liability to you.
9. Email Storage
You are responsible for checking your email regularly
and storing any emails you wish to keep. For so long as we provide
the Internet and/or Interactive Services to you, any emails kept
on our servers will automatically be deleted after 90 days for read
messages and 270 days for unread messages. On termination of your
Internet account and/or Interactive Services for any reason, any
emails (read or unread) kept on our servers may automatically be
deleted without any liability to you with immediate effect.
10. Copyright and Third Party Rights
Any images, photographs, articles, pages, designs, drawings,
software, music, information and other materials published on the
Internet and The Racers Net are protected by copyright. Publishing
material on the Internet and on the Services does not mean it is
available for anyone to copy. Unless the owner of that copyright
specifically states that you may copy the work, you should assume
that you cannot.
It is an infringement of copyright to copy, reproduce, adapt,
translate, broadcast or perform copyright protected material without
permission, to make infringing copies available to the public
or otherwise to knowingly deal in infringing copies.
The Racers Net must not be used, directly or indirectly, to transmit,
publish, link to or otherwise make available any confidential
information or trade secrets of any person or entity.
For more information of copyright information see our copyright
page.
11. Fraud
Nobody may use The Racers Net, either directly or indirectly
to impersonate any person, entity or a minor or to commit or attempt
to commit any fraud.
In using The Racers Net, you must not use a false name or a name
you are not entitled to use.
12. Shopping
The Racers Net has selected a cross section of companies
to provide you with access to a broad range of services. Some of
these companies are content partners which means that we work very
closely with them to ensure that their content is fully integrated
within The Racers Net. Other companies are linked partners - here
we have just set up hyperlinks to their websites and have no control
over the content of these websites.
Whenever you buy anything using our Services, you are buying
from the merchant and not from The Racers Net, even when you use
our payment service. However, in order to ensure that you enjoy
your shopping experience, we recommend that you follow these guidelines:
· make sure you know who you are dealing with - note down
the merchants name, address and content details.
· check the merchant terms and conditions and any guarantee.
· check the price and any extras such as delivery costs
and the period for which the price remains valid.
· check the delivery times and any returns/refund policies
make sure you know what you are ordering - is there an accurate
description or picture of the goods or services?
· when ordering via the Internet, make sure that the merchant
has confirmed that you are ordering from a secure website - you
should be supplied with a password and told that your credit card
details will be encrypted. It is not recommended that you send
financial information by ordinary email.
· make sure that you get a receipt and acknowledgement
of your order and an order reference number.
We will cooperate with merchants and credit card companies in
the detection and prevention of fraud.
Remember that consumer protection laws do apply to transactions
on our Services which means that all merchants should act honestly
and fairly.
13. Chat
IRC chat rooms are a feature of the Internet and The Racers
Net simply provides access to this feature. The Racers Net does
not moderate or control the content of any IRC chatrooms and we
are not responsible for any of the content that appears in the chatrooms
or any activity that occurs in the chatrooms. If you need any assistance
in using the chatrooms or get into difficulties while you are in
a chatroom, please use the Help system for assistance.
The Racers Net has selected chatrooms as an introduction
to Chat. We selected them because they are moderated and did not
contain any offensive or abusive material at the time of selection.
However, we cannot guarantee that these chatrooms will continue
to be moderated or that the content will be inoffensive.
14. Web Search
The Racers Net may include a web directory and the capability
to search the web. The web directory provides links to the Internet
and use of search facilities will produce information from web sites
on the Internet and links to the Internet. We are not responsible
for content on the Internet accessed via the directory or as the
result of any search.
15. Warning - Premium Rate Services
If you use the Internet via The Racers Net, or any other
ISP you are at risk of becoming victim to what is commonly known
as "Premium Dialler Fraud". Certain websites (eg adult sites) will
require your dial-up network settings to be changed so that you
connect to the Internet via a premium rate number. Some sites tell
you your dialler settings will change and the charges. Others do
not. The Internet also includes malicious code that will do this
to your PC without notice.
Your dialler settings may be changed by you willingly accepting
the download of the software to change your settings, or because
you did not take adequate security measures to prevent download
of software without your knowledge.
The result of your dialler settings changing is that you will
be charged premium rates for Internet connection. Any such charges
on your telephone bill, regardless of which ISP has been used
for connection, are your responsibility and The Racers Net will
not refund these charges. This will apply to The Racers Net telephone
customers and The Racers Net Internet customers using another
telephone provider.
If you obtain Broadband services from us and you also have a
conventional modem in your PC, we advise you to physically unplug
your modem lead from the wall socket so as to prevent unwittingly
being connected via third parties.
16. Abuse of The Racers Net: Package Specific
Information
All Packages (including broadband and dial-up):
You are responsible for the security of your user name and password
combinations. Do not disclose these combinations to anyone.
The Racers Net cannot guarantee that you will be able to
register and use any e-mail address that you would like. If The
Racers Net requests that you change your e-mail address you must
comply within the time-frame specified by The Racers Net at the
time of the request. Failure to do so will result in the removal
of the e-mail address and and all e-mail contained within that
mailbox will be permanently lost.
If the e-mail address constitutes the primary mailbox and the
changes to the user name are not carried out within the timeframe
specified by The Racers Net at the time of the request, your account
may be suspended or disconnected. Upon suspension the account
will only be reinstated following receipt of a signed Registered
letter confirming the new user name that you wish to use.
The Racers Net (including webspace) is for Personal, Residential,
and Private use only. It must not be used for business purposes.
17. Servers
(i) You are solely responsible for the setup and security of all
servers that you may run on your PC. You are also responsible for
all traffic that may pass through your PC. The Racers Net cannot
be held liable for any losses or damages that may occur as a result
of a compromise of your server. Please note that your account may
be subject to immediate suspension or disconnection without notice,
if any security breaches do occur or any server causes any degradation
in network performance. You should also note that running servers
on your PC may cause your own connection to operate in a less than
optimal manner.
(ii) Webservers: see Para 8, Websites
(iii) Remote Access: All remote access ( FTP; SSH ; PC Anywhere
etc) must be password protected & the address must not be
publicly advertised.
(iv) Game: If the game in question has a password/IP access restriction
option this must be used. Your IP address must not be publicly
advertised on Gaming sites etc.
(v) Email:
You must ensure that you do not further the sending of Unsolicited
Bulk Email by others. This applies to both material that originates
on your system and also third party material that might pass through
it. This includes but is not limited to a prohibition on running
an "open mail relay", ie a machine which accepts mail from unauthorized
or unknown senders and forwards it onward to a destination outside
of your machine or network. If your machine does relay mail, on
an authorized basis, then it must record its passing through your
system by means of an appropriate "Received" line.
(vi) Other: You may run other servers but be aware that The Racers
Net reserves the right to restrict access to them should they
cause network problems or should we receive complaints.
(vii) We may, at our discretion, run manual or automatic systems
to determine your compliance with our User Policy (e.g. scanning
for "open mail relays"). You are deemed to have granted permission
for this limited intrusion onto your network or machine.
(viii) Please be aware that The Racers Net does not offer any
DNS services, e.g. Domain Name Redirection. The Racers Net service
is based on dynamic IP addressing and you must not specify IP
addresses (other than DNS servers) in the network settings for
your internet connection.
Please note that should we receive any complaints about any server
that you may be running that your Internet access may be suspended
without notice pending further investigation.
18. Use of Virtual Private Network (VPN)
As stated above, The Racers Net Internet and/or ThrottleTherapy.com
are for residential use only and we do not support the use of VPN.
If we find you are using VPN via the The Racers Net IP network we
may instruct you to stop using it and you must comply with this
request. This is in order to prevent problems to The Racers Net
(eg network performance) and other Internet users.
19. Communications from The Racers Net, ThrottleTherapy,
or wfo
The Racers Net may use e-mail to communicate with you
from time to time. E-mails from The Racers Net will be sent to your
primary Racers.Net or ThrottleTherapy.Com e-mail address.
We will consider the e-mail delivered at the same time that it is
sent. Communication from The Racers Net via Registered Mail will
be considered delivered after a full 2 working days, i.e. mail sent
on a Monday will be considered delivered on the following Thursday.
Registered Mail will be sent to the address registered on your Internet
account.
20. Use of the Network (Broadband services)
The residential broadband internet service ("Broadband
Services") is designed for connection to a single PC. If you connect
more than one PC at any one time to the Broadband Service you agree
that this shall be entirely at your own risk The Racers Net will
not support your PC's, the network used, or their configuration
and technical support shall remain limited to your Internet connection
only.
You must not connect more than three (3) PC's to the Broadband
Services at any one time.
You are permitted to use routers, and the connection of a dedicated
hardware router or firewall shall not be considered a PC for the
purposes of this section.
In connecting to the Broadband Service, you must only use a PC
you own or lease, and you must not attempt to connect your PC
to the Broadband Services from outside your home. This includes
the use of wireless or non-wireless networking technology to connect
your PC or any other PC to your Broadband Services from outside
your home or the connection of your PC to anyone else's Broadband
Services.
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