The Racers NEt User Policy                     
   
user policy
1. Introduction 
This Policy sets out how The Racers Net may be used and any restrictions on your use of The Racers Net, ThrottleTherapy, or WFO. From here on we will call this site The Racers Net but this policy applies to all Domains and Organizations on this site. Many of the guidelines will be obvious, however, we set them out here so that there can be no confusion or doubt over what is or is not acceptable. 

You should check this User Policy regularly as we may change it to take on board new issues that may arise in connection with your use of The Racers Net or the way we provide Services. The most up to date version of the User Policy will apply to your use of The Racers Net, even if you have not read the updated version. 

If we have reasonable grounds to suspect that you are in breach of this User Policy or any other terms on which we provide services to you, or you do anything which would put us in breach of our statutory or other obligations, we reserve the right to suspend or terminate your access to The Racers Net without liability to you. We will give you notice of suspension or termination as soon as it is practical to do so. 

2. General Use
As a general principle, you must not use The Racers Net in any way that is unlawful or illegal or in a way that affects the enjoyment of other users of The Racers Net.

Nobody may use The Racers Net, either directly or indirectly:

(a) to transmit, publish, link to, make available or receive any material which is defamatory, offensive, abusive, obscene, indecent, racist, harmful, threatening or menacing; or

(b) in a way that will be a breach of any person's rights, including a breach of confidence, copyright, privacy or any other rights; or

(c) in breach of any instructions we have given you under the Agreement; or

(d) in a way that is associated with a criminal offence; or

(e) in a way that does not conform with the acceptable use or anti-spam policies of any connected networks, the standards of the Advertising Standards Authority, professional publishing standards or any Internet standards; or

(f) to infringe by the use of any domain name, mail box name or otherwise upon the rights of any other person in a trade mark or name whether in statute or common law; or

(g) to send email or any other type of electronic message with the intention or result of affecting the performance or functionality of any computer facilities. 

 
3. Content
It is a well known fact that the Internet contains material that is inappropriate for minors and may cause offence to others. We do not censor or restrict access to any material or information on the Internet unless required to do so by a competent authority. We will however refer any complaints to the Internet Watch Foundation for further investigation.

The Racers Net and ThrottleTherapy.com  include settings that allow you to control access to certain sites, newsgroups and chatrooms etc. Details of how to use these settings can be found in the help screens. It is your responsibility to determine restrictions on access. The effectiveness of the settings depends on how you use and monitor them. We make no guarantees that the settings will filter out all inappropriate material. Use of the Services by minors should be supervised and you should always bear in mind the inherent nature of the Internet.

4. Unacceptable Behaviour
Nobody may use The Racers Net, either directly or indirectly:

(a) to threaten, harass or cause distress, annoyance or discomfort to any other person or entity;

(b) to intentionally disrupt or adversely affect any other person or entity's access to or use of the Internet or any features which form part of the Internet;

(c) to transmit or cause to be transmitted any advertising, promotional or other materials that are unsolicited (commonly known as "spam"); 

(d) to transmit or cause to be transmitted mail bombs, chain letters or pyramid schemes.

 
5. Security
One of the main dangers when using the internet is the possibility of someone gaining access to your PC (or any other device you use to access the Internet) and the information you keep on it. To help prevent this we strongly recommend you use a firewall. A firewall is a product which helps protect your machine from unauthorised access. No firewall can guarantee security, but an adequate firewall will increase the security of your machine and help protect your anonymity. We do not provide firewalls ourselves, but you will find further information on security and details of various firewalls which are available on Internet search engines.

It is your responsibility to ensure the security of your machine and The Racers Net can not be responsible to you in the event that a person gains unauthorised access, whether or not you use a firewall.

You must not use The Racers Net to carry out Port scanning/probing (which is an attempt to identify an open gateway into another Internet user's machine). Where it has been identified that an account has been used for this activity The Racers Net may withdraw the Services without notice.

You must not use The Racers Net to run any program that can be used to compromise the efficiency and security of network traffic.

You must not use The Racers Net to knowingly or unknowingly cause to be transmitted Worms, Trojans or Viruses. Any account found to have been used to transmit such items can be subject to immediate suspension or disconnection of services without notice.

The Racers Net in no way offers support for the detection or removal of Viruses, Worms or Trojans. The Racers Net strongly recommends that you use good quality up to date anti virus software supplied by a reputable anti virus developer to protect your system from unwanted Viruses, Worms and Trojans.
 
 

6. Data Protection and Privacy
Before completing any forms or passing your personal details on to anyone via the Internet you should be certain about who is receiving those details and if you do not wish them to sell your name to third parties, you should check the opt out boxes.
 

Nobody may use The Racers Net, either directly or indirectly:

(a) in breach of the provisions of the data protection legislation or any directions issued by Data Protection Sites;

(b) to collect names and personal details of other users of The Racers Net.

(c) to transmit, publish, link to, make available or cause to be transmitted any material designed to obtain passwords, account information or other information from other users of The Racers Net.

7. Domain Names
You must not request registration of domain names which you do not intend to use yourself or which you intend to sell or make available to third parties. 

As and when requested by us, you shall confirm that you are the owner of, or you have been duly authorised by the owner to use, any trade mark or name requested by or allocated to you as a domain name or mail box name and to provide documentary evidence of your rights in the name.

At our request you may be required to select a replacement name.

8. Websites
This section applies where we provide you with webspace as part of The Racers Net or if you run a webserver on your own PC.

If you are running a webserver on your own PC you are solely responsible for the security and setup for that server. You are also responsible for all traffic through your server even if you personally did not originate it.

Where the website is held on our servers, you must keep your own back-up copies of any data and files. We do not keep back-up copies of your pages and will not be liable for any loss of your data or files.

You are responsible for the content of your website (including any content you link to) which must comply with this User Policy. You must obtain all necessary rights and clearances for the inclusion and publication of anyone else's work on your website. (See section 10 below for more information.)

You must ensure that no adult material is displayed or linked before a clear warning has been given and the user has had the opportunity to decline to view such material. 

You may not run a web site where access is subject to a premium rate telephone charge or which redirects you to such a website. 

We may remove or request the removal of any material or links from your website if we consider that you are in breach of this User Policy.

If your website generates abnormally high hit levels or generates abnormally high levels of network traffic, we may at our discretion move it and/or restrict access to it and you shall be liable for any additional charges arising from our action. This may include but is not limited to suspending your Internet access. 

If you are running the webserver from your own PC we may restrict or suspend your access to the internet until we receive a written (signed Registered letter) reassurance from you that any breach of this user policy has been rectified.

On termination of your Internet account and/or Interactive Services for any reason, we may delete your website from our server immediately and without any liability to you. 

9. Email Storage
You are responsible for checking your email regularly and storing any emails you wish to keep. For so long as we provide the Internet and/or Interactive Services to you, any emails kept on our servers will automatically be deleted after 90 days for read messages and 270 days for unread messages. On termination of your Internet account and/or Interactive Services for any reason, any emails (read or unread) kept on our servers may automatically be deleted without any liability to you with immediate effect. 
10. Copyright and Third Party Rights
Any images, photographs, articles, pages, designs, drawings, software, music, information and other materials published on the Internet and The Racers Net are protected by copyright. Publishing material on the Internet and on the Services does not mean it is available for anyone to copy. Unless the owner of that copyright specifically states that you may copy the work, you should assume that you cannot.

It is an infringement of copyright to copy, reproduce, adapt, translate, broadcast or perform copyright protected material without permission, to make infringing copies available to the public or otherwise to knowingly deal in infringing copies.

The Racers Net must not be used, directly or indirectly, to transmit, publish, link to or otherwise make available any confidential information or trade secrets of any person or entity. 

For more information of copyright information see our copyright page.

11. Fraud
Nobody may use The Racers Net, either directly or indirectly to impersonate any person, entity or a minor or to commit or attempt to commit any fraud.

In using The Racers Net, you must not use a false name or a name you are not entitled to use.

12. Shopping
The Racers Net has selected a cross section of companies to provide you with access to a broad range of services. Some of these companies are content partners which means that we work very closely with them to ensure that their content is fully integrated within The Racers Net. Other companies are linked partners - here we have just set up hyperlinks to their websites and have no control over the content of these websites. 

Whenever you buy anything using our Services, you are buying from the merchant and not from The Racers Net, even when you use our payment service. However, in order to ensure that you enjoy your shopping experience, we recommend that you follow these guidelines: 

· make sure you know who you are dealing with - note down the merchants name, address and content details. 
· check the merchant terms and conditions and any guarantee. 
· check the price and any extras such as delivery costs and the period for which the price remains valid. 
· check the delivery times and any returns/refund policies make sure you know what you are ordering - is there an accurate description or picture of the goods or services? 
· when ordering via the Internet, make sure that the merchant has confirmed that you are ordering from a secure website - you should be supplied with a password and told that your credit card details will be encrypted. It is not recommended that you send financial information by ordinary email. 
· make sure that you get a receipt and acknowledgement of your order and an order reference number. 

We will cooperate with merchants and credit card companies in the detection and prevention of fraud.

Remember that consumer protection laws do apply to transactions on our Services which means that all merchants should act honestly and fairly. 

13. Chat
IRC chat rooms are a feature of the Internet and The Racers Net simply provides access to this feature. The Racers Net does not moderate or control the content of any IRC chatrooms and we are not responsible for any of the content that appears in the chatrooms or any activity that occurs in the chatrooms. If you need any assistance in using the chatrooms or get into difficulties while you are in a chatroom, please use the Help system for assistance.

The Racers Net has selected  chatrooms as an introduction to Chat. We selected them because they are moderated and did not contain any offensive or abusive material at the time of selection. However, we cannot guarantee that these chatrooms will continue to be moderated or that the content will be inoffensive.

14. Web Search
The Racers Net may include a web directory and the capability to search the web. The web directory provides links to the Internet and use of search facilities will produce information from web sites on the Internet and links to the Internet. We are not responsible for content on the Internet accessed via the directory or as the result of any search.
15. Warning - Premium Rate Services
If you use the Internet via The Racers Net, or any other ISP you are at risk of becoming victim to what is commonly known as "Premium Dialler Fraud". Certain websites (eg adult sites) will require your dial-up network settings to be changed so that you connect to the Internet via a premium rate number. Some sites tell you your dialler settings will change and the charges. Others do not. The Internet also includes malicious code that will do this to your PC without notice. 

Your dialler settings may be changed by you willingly accepting the download of the software to change your settings, or because you did not take adequate security measures to prevent download of software without your knowledge. 

The result of your dialler settings changing is that you will be charged premium rates for Internet connection. Any such charges on your telephone bill, regardless of which ISP has been used for connection, are your responsibility and The Racers Net will not refund these charges. This will apply to The Racers Net telephone customers and The Racers Net Internet customers using another telephone provider.

If you obtain Broadband services from us and you also have a conventional modem in your PC, we advise you to physically unplug your modem lead from the wall socket so as to prevent unwittingly being connected via third parties.

16. Abuse of The Racers Net: Package Specific Information
All Packages (including broadband and dial-up):

You are responsible for the security of your user name and password combinations. Do not disclose these combinations to anyone. 

 The Racers Net cannot guarantee that you will be able to register and use any e-mail address that you would like. If The Racers Net requests that you change your e-mail address you must comply within the time-frame specified by The Racers Net at the time of the request. Failure to do so will result in the removal of the e-mail address and and all e-mail contained within that mailbox will be permanently lost.

If the e-mail address constitutes the primary mailbox and the changes to the user name are not carried out within the timeframe specified by The Racers Net at the time of the request, your account may be suspended or disconnected. Upon suspension the account will only be reinstated following receipt of a signed Registered letter confirming the new user name that you wish to use.

The Racers Net (including webspace) is for Personal, Residential, and Private use only. It must not be used for business purposes. 

17. Servers
 
(i) You are solely responsible for the setup and security of all servers that you may run on your PC. You are also responsible for all traffic that may pass through your PC. The Racers Net cannot be held liable for any losses or damages that may occur as a result of a compromise of your server. Please note that your account may be subject to immediate suspension or disconnection without notice, if any security breaches do occur or any server causes any degradation in network performance. You should also note that running servers on your PC may cause your own connection to operate in a less than optimal manner. 

(ii) Webservers: see Para 8, Websites 

(iii) Remote Access: All remote access ( FTP; SSH ; PC Anywhere etc) must be password protected & the address must not be publicly advertised. 

(iv) Game: If the game in question has a password/IP access restriction option this must be used. Your IP address must not be publicly advertised on Gaming sites etc. 

(v) Email: 

You must ensure that you do not further the sending of Unsolicited Bulk Email by others. This applies to both material that originates on your system and also third party material that might pass through it. This includes but is not limited to a prohibition on running an "open mail relay", ie a machine which accepts mail from unauthorized or unknown senders and forwards it onward to a destination outside of your machine or network. If your machine does relay mail, on an authorized basis, then it must record its passing through your system by means of an appropriate "Received" line. 

(vi) Other: You may run other servers but be aware that The Racers Net reserves the right to restrict access to them should they cause network problems or should we receive complaints. 

(vii) We may, at our discretion, run manual or automatic systems to determine your compliance with our User Policy (e.g. scanning for "open mail relays"). You are deemed to have granted permission for this limited intrusion onto your network or machine. 

(viii) Please be aware that The Racers Net does not offer any DNS services, e.g. Domain Name Redirection. The Racers Net service is based on dynamic IP addressing and you must not specify IP addresses (other than DNS servers) in the network settings for your internet connection. 

Please note that should we receive any complaints about any server that you may be running that your Internet access may be suspended without notice pending further investigation. 

18. Use of Virtual Private Network (VPN)
As stated above, The Racers Net Internet and/or ThrottleTherapy.com are for residential use only and we do not support the use of VPN. If we find you are using VPN via the The Racers Net IP network we may instruct you to stop using it and you must comply with this request. This is in order to prevent problems to The Racers Net (eg network performance) and other Internet users. 
19. Communications from The Racers Net, ThrottleTherapy, or wfo
The Racers Net may use e-mail to communicate with you from time to time. E-mails from The Racers Net will be sent to your primary  Racers.Net or ThrottleTherapy.Com e-mail address. We will consider the e-mail delivered at the same time that it is sent. Communication from The Racers Net via Registered Mail will be considered delivered after a full 2 working days, i.e. mail sent on a Monday will be considered delivered on the following Thursday. Registered Mail will be sent to the address registered on your Internet account.
20. Use of the Network (Broadband services) 
The residential broadband internet service ("Broadband Services") is designed for connection to a single PC. If you connect more than one PC at any one time to the Broadband Service you agree that this shall be entirely at your own risk The Racers Net will not support your PC's, the network used, or their configuration and technical support shall remain limited to your Internet connection only.

You must not connect more than three (3) PC's to the Broadband Services at any one time. 

You are permitted to use routers, and the connection of a dedicated hardware router or firewall shall not be considered a PC for the purposes of this section.

In connecting to the Broadband Service, you must only use a PC you own or lease, and you must not attempt to connect your PC to the Broadband Services from outside your home. This includes the use of wireless or non-wireless networking technology to connect your PC or any other PC to your Broadband Services from outside your home or the connection of your PC to anyone else's Broadband Services.

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